We're here to help
A question, a bug to report, or need help with your account?
contact@athlyfit.appWe usually reply within 48 hours.
On iPhone: Settings → your name → Subscriptions → Athly → Cancel. On Android: Google Play Store → Menu → Subscriptions → Athly → Cancel. Your access stays active until the end of the period already paid for.
In the app: Profile → Account and privacy → Delete account. A confirmation email will be sent — your data is permanently erased once you confirm.
Check your spam folder. You can also request a new email directly from the verification screen in the app.
In the app: Profile → Health → Connect. Athly will ask for your authorization before reading your steps, sleep, heart rate, and weight — you can revoke this access anytime.
Write to us at contact@athlyfit.app describing what you were doing and what happened — a screenshot helps a lot!
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